Level Up Casino Cookies Policy
This Cookies Policy explains how Level Up Casino uses cookies and similar technologies on our website, and how you can manage your preferences. It is intended to help you understand what information may be stored on your device and why those technologies are used.
Cookies are widely used across online services to support core site functions, improve performance, remember settings, and deliver relevant content. Your choices matter, and you can control cookies through your browser and, where available, on-site settings. If you have questions about this policy, you can contact us at [email protected].
What Cookies Are
Cookies are small text files that a website places on your computer, mobile phone, or tablet when you visit. When you return to the site, cookies can be read by the website (first-party cookies) or by other services that provide features on the site (third-party cookies, where applicable).
Cookies help websites recognise your device, maintain secure sessions, store preferences, and understand how users interact with pages and features. Similar technologies may include local storage, pixels, and software development kits (SDKs) used in web or app environments. For simplicity, this policy refers to all of these as “cookies” unless otherwise stated.
Types of Cookies
Cookies can be categorised in different ways. Level Up Casino uses cookie types that may include the following:
- Session cookies that expire when you close your browser.
- Persistent cookies that remain on your device for a defined period or until deleted.
- First-party cookies set by the website you are visiting.
- Third-party cookies set by service providers that support site functions, analytics, or advertising (where enabled).
Not all cookies serve the same purpose. Some are necessary for the website to function, while others are optional and support performance measurement, convenience features, or marketing.
Essential Cookies
Essential cookies are used to provide core website functionality and security. These cookies are generally required to operate the services you request, such as logging in, navigating between pages, and keeping your session secure.
Examples of what essential cookies may do include:
- Maintain secure authentication and help prevent unauthorised access to accounts.
- Enable core site navigation and basic feature availability.
- Support fraud prevention and protect against suspicious activity.
- Load balancing and basic service stability to keep the website available.
- Store essential consent or preference signals (for example, whether a cookie banner has been dismissed).
Because essential cookies are required for the site to operate reliably, disabling them may impact your ability to use some or all parts of the website.
Performance Cookies
Performance cookies help us understand how visitors use the website so we can evaluate what works well and what should be improved. These cookies typically collect aggregated or statistical information, such as which pages are visited most often, how long pages take to load, or whether users encounter errors.
Performance cookies may be used to:
- Measure page performance and detect technical issues.
- Understand user journeys in a general way (for example, which sections are most visited).
- Improve website design, navigation, and content based on usage patterns.
- Support testing and optimisation so the website functions smoothly across devices.
Where practical, we aim to use performance measurement in a way that minimises identification of individual users. The exact data collected depends on the analytics configuration and the providers used at a given time.
Functional Cookies
Functional cookies support enhanced features and personalisation. They help the website remember choices you make so that your experience is more convenient and consistent on return visits.
Functional cookies may be used to:
- Remember language, region, or display settings where such options are offered.
- Store interface preferences, such as layout or device-specific settings.
- Keep non-essential session details to reduce repeated prompts.
- Support features such as live chat tools or embedded content, where enabled.
If you disable functional cookies, some personalisation may not work as intended. The website will still be usable, but you may need to reselect preferences each time you visit.
Marketing Cookies
Marketing cookies (sometimes called advertising cookies) may be used to deliver content that is more relevant to your interests. They can also be used to limit how often you see the same advertisement and to help measure the effectiveness of marketing campaigns.
Marketing cookies may involve:
- Showing personalised or contextual promotions based on browsing activity.
- Measuring conversions, such as whether a campaign led to a visit or registration.
- Helping prevent repetitive ads and managing ad frequency.
- Building audiences for advertising platforms, where enabled by your choices.
Marketing cookies may be placed by the website and/or by third parties. If you choose to restrict marketing cookies, advertising may still appear, but it may be less relevant and less effective to measure.
Managing Cookies
You can manage cookies through your browser settings and, where available, through on-site preference tools. Your options will depend on the browser and device you use, and they may change from time to time as browser providers update features.
Browser controls
Most browsers allow you to:
- View and delete cookies stored on your device.
- Block all cookies or block cookies from specific sites.
- Configure settings to clear cookies when you close your browser.
- Use private browsing modes, which may reduce persistent cookie storage.
You can find instructions for common browsers at the following links:
- Google Chrome: Clear, enable, and manage cookies
- Mozilla Firefox: Clear cookies and site data
- Apple Safari: Manage cookies and website data
- Microsoft Edge: Delete and manage cookies
Impact of blocking cookies
If you block or delete cookies, certain parts of the Level Up Casino website may not function properly. For example, you may be logged out unexpectedly, some settings may not be saved, and certain security checks may be harder to complete. If you experience issues after changing cookie settings, restoring default browser settings or re-enabling cookies may resolve the problem.
Third-Party Cookies
Some cookies may be set by third parties that provide services on the website. These may include analytics providers, security tools, payment-related integrations, customer support features, or advertising technology where enabled. Third-party cookies are governed by the policies of those third parties, not by this Cookies Policy.
Key points to understand about third-party cookies:
- Third parties may collect information about your device and your interactions with the website, subject to their own settings and privacy practices.
- Third-party cookies can sometimes track activity across different websites or apps, depending on the third party’s technology and your browser settings.
- Where cookie preference tools are available, your choices may limit the use of optional third-party cookies on the website, but they may not affect all third-party technologies in every context.
We aim to use third-party services that are appropriate for operating, securing, and improving the website. However, third-party tools may change over time to reflect technical needs, updates, or service provider changes.
Policy Updates
We may update this Cookies Policy from time to time to reflect changes to the technologies we use, improvements to the website, or evolving industry practices. Updates may also be needed where browser or device features change the way cookies can be managed.
When we make changes, we will post the updated policy on this page and adjust the content to describe current practices. We encourage you to review this policy periodically to stay informed about how cookies are used at Level Up Casino.
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